Fencewin Terms & Conditions – Complete Terms of Use & Policies

1 General Terms

Welcome to fencewin. These Terms & Conditions ("Terms") apply to your use of the fencewin platform. By using the fencewin website or app, you are considered to have automatically accepted these Terms.

These terms and conditions constitute a legal agreement between fencewin and the user. If you disagree with any part of these terms, please refrain from using the platform and contact our support team.

Fencewin is an internationally licensed platform offering online Sports Betting, casino games, lottery, and jackpot services. Our platform is designed for entertainment purposes. fencewin does not guarantee any financial returns.

These terms have been written in Bangla, which is the authoritative version. In the event of any dispute, the Bangla version shall prevail.

2 Registration & Account

To open an account with fencewin, the following conditions must be met:

• Users must be at least 18 years of age.
• You must register using accurate and truthful information.
• Each person may hold only one account.
• The mobile number and email address provided at registration must remain active.
• Users are solely responsible for keeping their account password confidential.

Fencewin may request a copy of your national ID or passport at any time for identity verification. Withdrawals may be put on hold until verification is complete. This is done entirely for your protection.

Upon your first login after registration, a verification code will be sent to your email or via SMS. You must use this code to activate your account.

3 Deposits & Withdrawals

The minimum deposit on fencewin is ৳50 with no set maximum. The following rules apply to withdrawals:

• Minimum withdrawal amount: ৳200.
• Withdrawal requests are typically processed within 24 hours.
• Identity verification is mandatory for large withdrawals (over ৳1,000,000).
• It is recommended to withdraw using the same payment method used for your deposit.
• For suspicious transactions, fencewin may place a payment on hold until verification is completed.

Deposits are usually credited to your account instantly. If there is a delay for any reason, please contact our support team and keep proof of the transaction. fencewin is not responsible for payment delays caused by third parties.

4 Bonuses & Promotions

Fencewin regularly offers various bonuses and promotions. Each bonus has its own terms, clearly stated on the offers page. General bonus rules are as follows:

• The welcome bonus is available to new members only, applied to the first deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Bonuses generally expire if not used within the specified time period.
• Multiple bonus claims from the same household or IP address are not permitted.
• Fencewin reserves the right to modify or cancel any bonus offer at any time.

Members of fencewin's VIP program enjoy exclusive cashback, a dedicated account manager, and faster withdrawals. Visit the VIP page to learn more about VIP benefits.

5 Betting Policy

The following policies apply when placing bets on fencewin:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Fencewin reserves the right to void any bet placed at odds that were displayed incorrectly due to a technical error.
• If a match or event is cancelled, the staked amount will be refunded.
• In live betting, if a discrepancy in results arises due to network latency, the server data shall be considered authoritative.
• Any attempt at match fixing or gaining unfair advantage will result in permanent account closure.

Odds in Sports Betting are variable and determined by market conditions. fencewin always strives to offer competitive odds, but cannot guarantee any specific odds.

6 Prohibited Activities

The following activities are strictly prohibited on the fencewin platform:

• Opening or operating an account using another person's information.
• Placing bets using bots, automation software, or any artificial means.
• Money laundering or transactions involving illegal funds.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Threatening or harassing other users.
• Attempting to guarantee profit by placing bets on opposing sides of the same event (arbitrage).
• Accessing the platform from a restricted region using a VPN or proxy.

7 Account Closure & Suspension

Users may close their account at any time by contacting the support team. All pending withdrawal requests will be settled before the account is closed.

Fencewin may suspend or close an account for the following reasons:

• Violation of terms.
• Failure to complete identity verification.
• Suspicious transactions or suspected fraudulent activity.
• Engaging in prohibited activities.
• Extended inactivity (more than 12 months).

As part of responsible gaming, users may opt for self-exclusion to temporarily disable their account for a set period.

8 Privacy & Data Protection

Fencewin takes the privacy of users' personal information very seriously. Any data we collect is used solely for service delivery, identity verification, and security purposes.

• Personal information is never sold or shared with third parties.
• May share information with authorities when required by legal obligation.
• All data is secured with SSL encryption.
• Users may request to view or delete their personal data at any time.

For more details, visit our Privacy Policy Read.

9 Limitation of Liability

Fencewin always strives to provide uninterrupted service; however, fencewin is not liable for the following:

• Betting or gaming disruptions caused by internet connectivity issues.
• Delays caused by third-party payment gateways.
• If a user's account information is disclosed to a third party.
• Financial losses arising from gaming or betting.
• Service interruption due to external events, natural disasters, or government orders.

10 Dispute Resolution

For any dispute or complaint, please contact our support team first. We typically respond to all complaints within 48 hours.

If your issue is not resolved through support, you may submit a formal complaint to our dispute management department in writing. fencewin's server records and log data shall serve as the final evidence in resolving all disputes.

The rules of fencewin's licensing authority shall apply to all legal matters.

11 Changes to Terms & Conditions

Fencewin reserves the right to modify these terms and conditions at any time. Users will be notified in advance of significant changes via their registered email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact

If you have any questions about the Terms & Conditions, please get in touch with us:

• Email: support@fencewin.biz
• Live Chat: Click the chat icon at the bottom right of the website or app.
• Hours: 7 days a week, 24 hours a day.

Our Bengali support team is always here for you. Feel free to reach out with any questions or issues.